01. Overview
NEET AI (“the App”, “we”, “our”) is an exam-preparation assistant for NEET aspirants, published by NRDDA Tech, Hyderabad, India. It is available as an Android application and as a web application.
NEET AI is an account-based product. You create an account to use it, and your study data is stored on our servers so that it follows you across devices and sessions. This policy explains precisely what that means.
Key takeaways
- You need an account. We collect your name, email address, and a password to create it.
- Your study activity is stored on our servers at
api.nrdda.inso progress, streaks, and analytics work across devices. - Your questions go to AI providers. When you ask the AI tutor something, that text is sent to third-party large language model providers to generate an answer.
- We never sell your data. Not to advertisers, not to data brokers, not to anyone.
- You can delete your account from inside the app, and we anonymise your records when you do.
02. What we collect and why
Everything below is collected either because you typed it, or because a feature you used needed it. Nothing here is collected for resale or for profiling you across other apps.
Registration and sign-in
Collected: first name, last name, email address, and a password (transmitted over HTTPS and stored on our servers only as a salted hash — we never store or see your plaintext password).
Purpose: creating and authenticating your account, restoring your progress on a new device, and sending you account-related messages.
Session handling: we issue an access token and a refresh token to your device. NEET AI permits one active session per account; when you sign in somewhere new you are asked to confirm, and the previous device is signed out. We record which device holds the active session for this purpose only.
Study activity and progress
Collected: practice question attempts and correctness, mock test submissions and scores, flashcard reviews, lesson and chapter completion, study streaks, gem/coin balance, subject-level strengths and weaknesses, and time spent per session.
Purpose: showing your progress dashboard, generating practice analytics and weak-area reports, adaptive question selection, streak tracking, and grading your mock tests.
Squads and leaderboards
Collected: squad membership, squad join codes, and the scores you contribute.
Visible to others: if you join a squad or appear on a leaderboard, your display name and score are visible to other participants. Your email address, password, and detailed answer history are never shown to other users.
Purpose: group study features and competitive ranking. These features are optional.
Push messaging
Collected: a Firebase Cloud Messaging (FCM) device token, registered against your account and deleted when you sign out or uninstall.
Purpose: study reminders, streak nudges, test result alerts, and the in-app notification inbox. You can turn notifications off in your device settings at any time; the rest of the app continues to work.
Purchases
Collected by us: order identifiers, the plan or gem pack purchased, transaction status, and your resulting entitlement (what the account is allowed to access).
Not collected by us: card numbers, UPI handles, CVV, bank credentials, or any other payment instrument details. Payments are handled entirely by our payment processor inside their own secure checkout. We receive only a success or failure result and an order reference.
Analytics and device data
Collected: anonymous Firebase app-instance ID, screen and feature usage events, session length, app version, device model, and operating system version.
Purpose: understanding which study features are actually used, finding where the app is slow or broken, and prioritising fixes. This data is aggregated and is not used to build an advertising profile of you.
Google AdMob
The Android app integrates the Google Mobile Ads SDK to show occasional ads to users on the free tier. Where ads are served, Google may collect your Advertising ID (GAID), IP address, device model, and ad interaction events for ad delivery, frequency capping, and fraud prevention.
You can reset or delete your Advertising ID at any time under Android Settings › Google › Ads. Users on a paid entitlement are not shown ads.
Stored locally on your device
The Android app keeps a local cache (an on-device database and a small preferences store) holding downloaded lessons, question content, your recent answers awaiting sync, and your app settings. This lets the app work during a poor connection. Clearing the app’s storage removes it.
03. How the AI tutor processes what you write
This is the part of NEET AI that people most deserve a straight answer about, so here it is in full.
When you use an AI feature — asking a doubt, requesting an explanation, generating a mnemonic,
asking for a study plan, or requesting feedback on your performance — the text you wrote, together
with the relevant academic context (for example the chapter or question you are looking at, and
summary statistics about your recent performance), is sent over HTTPS to our backend at
api.nrdda.in.
Our backend then forwards that content to one or more third-party large language model providers — currently Google (Gemini), Anthropic (Claude), and OpenAI — which generate the response you see.
- We send the academic content of your request. We do not send your email address, your password, or your payment details to these providers.
- These providers process the request under their own enterprise API terms, which prohibit using API content to train their public models by default.
- Your conversation history with the AI tutor is stored against your account so you can scroll back through it, and is deleted when you delete your account.
- Do not type personal secrets into the tutor. Treat it like a study forum: put your physics doubt in, not your Aadhaar number.
AI answers can be wrong. NEET AI is a study aid, not a certified academic authority. Verify anything that matters against your textbook or your teacher before relying on it in an exam.
04. Android permissions we declare
Every permission in the app’s manifest, and the honest reason it is there:
| Permission | Category | Why the app needs it |
|---|---|---|
INTERNET | Network | Signing in, syncing your progress, fetching lessons and questions, calling the AI tutor, receiving notifications, and loading ads. |
POST_NOTIFICATIONS | Notifications | Showing study reminders, streak nudges, and result alerts on Android 13 and above. You are asked before this is granted. |
VIBRATE | Device feature | Short haptic feedback on answer submission and correct/incorrect results. Can be turned off in settings. |
RECEIVE_BOOT_COMPLETED | System | Re-scheduling your local study reminders after the phone restarts, so a reboot does not silently break your reminder. |
NEET AI does not request access to your contacts, SMS, call logs, camera, microphone, photo library, precise location, or device files.
05. Third-party services
These are the external services that process data on our behalf. Each operates under its own privacy policy, which we encourage you to read:
- Google Firebase (Analytics, Cloud Messaging) — firebase.google.com/support/privacy
- Google AdMob — policies.google.com/technologies/ads
- Google Play Services — policies.google.com/privacy
- Google AI / Gemini API — policies.google.com/privacy
- Anthropic (Claude API) — anthropic.com/legal/privacy
- OpenAI API — openai.com/policies/privacy-policy
- Razorpay (payment processing) — razorpay.com/privacy
Our own application servers are operated by NRDDA Tech and hosted on cloud infrastructure with data residency in India. We do not sell your personal information to anyone, for any purpose.
06. Google Play Data Safety mapping
How the practices above map onto the Play Console Data Safety declarations for this app:
| Data category | Data type | Collected / shared | Required? | Purpose |
|---|---|---|---|---|
| Personal info | Name, email address | Collected (NRDDA servers) | Required | Account management, app functionality |
| Personal info | User IDs | Collected (NRDDA servers) | Required | Account management, progress sync |
| App activity | App interactions, in-app search history, other user-generated content | Collected & shared (LLM providers, for AI answers) | Required | App functionality, analytics, personalisation |
| App info & performance | Crash logs, diagnostics | Collected (Firebase) | Required | Diagnostics, app stability |
| Device or other IDs | Advertising ID, Firebase instance ID, FCM token | Collected & shared (AdMob, Firebase) | Optional | Advertising, analytics, push notifications |
| Financial info | Purchase history, order references | Collected (NRDDA servers); processed by Razorpay | Optional | Purchase fulfilment, entitlement checks |
Data in transit is encrypted using HTTPS/TLS, and you can request deletion of your data — the two commitments Play asks us to declare.
07. Children and teenage users
NEET AI is built for medical-entrance aspirants, who are typically 16 to 20 years old. It is not directed at children under 13, and we do not knowingly create accounts for them.
- If you are under 18, please use NEET AI with the knowledge and consent of a parent or guardian.
- We do not knowingly collect personal information from a child under 13 (or under 16 in the EU/UK). If we learn that we have, we delete the account and its data.
- A parent or guardian can contact us at any time to review or delete the data associated with a minor’s account.
08. Your rights and controls
Depending on where you live — India’s DPDP Act, the GDPR in the EU/UK, or the CCPA/CPRA in California — you have rights over your data. We honour these for all users regardless of location:
- Access: ask us for a copy of the personal data held against your account.
- Correction: update your name from the profile screen, or email us for anything else.
- Deletion: delete your account in-app (see below) or email us to have it done for you.
- Withdraw consent: turn off notifications in device settings, and reset or delete your Advertising ID under Android Settings › Google › Ads.
- Object / complain: write to us first; you also have the right to complain to your local data protection authority.
We respond to rights requests within 30 days, and we do not charge for them.
09. Deleting your account and data
In the app
- Open Settings and choose Delete account. You are asked to confirm before anything is removed.
- Your account is anonymised on our servers: your name, email address, and authentication credentials are removed, and your sessions are revoked immediately.
- Local data on the device is cleared when you delete the account or uninstall the app.
By email: if you cannot reach the in-app option, write to nrdda.owner@gmail.com from your registered email address with the subject “NEET AI account deletion”. We complete the deletion within 30 days and confirm when it is done.
What survives deletion: aggregated, de-identified analytics that can no longer be linked to you, and payment records we are legally required to retain for tax and accounting purposes (order reference and amount only — never payment instrument details).
10. Security and retention
- In transit: all communication between the app and our servers, and between our servers and third-party providers, uses HTTPS/TLS.
- Passwords: stored only as salted hashes. We cannot read your password and will never ask you for it by email.
- Access tokens: short-lived, refreshable, and revoked immediately when you sign out, sign in elsewhere, or delete your account.
- On device: local caches live in private app storage protected by the Android sandbox.
- Retention: account and study data is kept while your account is active. Analytics is retained on Firebase’s standard schedule (typically 14 months). Deleted accounts are anonymised as described above.
- Breach handling: if a breach affects your personal data, we will notify affected users and the relevant authority as required by law.
No system is perfectly secure. We use industry-standard measures, but we cannot guarantee absolute security, and we will not pretend otherwise.
11. Changes to this policy
We update this policy when the app’s data practices change. The effective date at the top always reflects the current version. For material changes — a new category of data, or a new class of recipient — we will notify you in the app or by email before the change takes effect.
12. Contact
Publisher: NRDDA Tech, Hyderabad, India
App: NEET AI (com.nrdda.ira)
Data protection contact: Dipak Chouhan
Email: nrdda.owner@gmail.com
Privacy questions, access requests, and deletion requests all go to the same inbox, and are answered by a person rather than an autoresponder.